Frequently Asked Questions

Everything you need to know about your FIRMAN style and orders.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy for apparel?

We offer a 30-day return policy on all unworn items with original tags attached. Please note that sale items are final sale and cannot be returned.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring your favorite fitting garment and comparing it to our charts for the most accurate fit.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Currently, we only ship within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.

How should I care for my FIRMAN garments?

To maintain the quality of your clothing, we recommend machine washing in cold water with like colors and tumble drying on low or hanging to dry.